Kadri Kostjutsenko

Mød Mennesket! Når relationer vokser, vokser virksomheden også.

“When you meet Kadri, your world shines up in color. Her enchanting presence and profound human knowledge make her a unique storyteller and mediator. Kadri is able to open hearts and minds for new perspectives and lifts energy everywhere. Experience Kadri’s important and heartwarming messages – shared with rare heart warmth and insight. There’s one before and one after you’ve met Kadri. “

Eva Andrea, Author and Speaker
“Kadri talks about service from the heart!  An authentic presentation that touches your heart instead of your mindset and offers the simplicity and humanity that lies in being helpful to others and thinking of the customer as a guest you know and would like to do well for! I can give Kadri my warmest recommendation, a lecture which gives value and shows that you must be yourself and give something of your own personality to win the customer’s trust. “

Heidi Manley, Director in Danske Bank
“No one can, like Kadri Kostjutsenko,  capture the small details and moments that can create the greatest service experiences. Her perspectives and abilities to outstanding service are extraordinary. In masterful ways, she can convey how to create efficient, personal and heartfelt service – always with an infectious energy. Kadri knows what is needed and is a walk-the-talk person. “

Steinar Ditlefsen, Scandinavian top speaker
“It was a really good and compassionate lecture you held for us and our members in Lions Hvidovre. You’re absolutely great for giving talks and have a truly wonderful radiance that captures ALL. That story captivated everyone in the hall. The values you’ve brought with you to Denmark and use every day are some we all might need to learn. In my optics, your philosophy is amazing: meeting people where people are – showing respect – giving “human service “(love).”

-Lions Hvidovre
“I would like to thank you for a fantastic inspirational lecture – you did it really well and captured the audience members. I have – very unsolicited – received very positive feedback on your presentation.”

Birgit Øllgaard- Partner at ØLLGAARD Rådgivende Ingeniører A/S

“I haven’t met anyone more passionate about fantastic customer service than Kadri. She has the ability to not only inspire people but to touch their hearts as well. In today’s age where most customer service is a voice on the phone or an email in the inbox, you want to have Kadri bring more heart and passion into helping your customers.”

Rasmus Lindgren – CEO of Infospray Media

 

Kadri is one of the most inspiring people I have met. She truly embodies her message of kindness, humanity, and compassion, and when she speaks you just want to listen. She is a true storyteller and you can feel her sincere passion in every word. Authentic, down to earth and absolutely lovable. I would recommend her anytime.

Anja Steensig, speaker, heartmentor and eventmaker.

 

Mere End

Foredraget ”Mere end” er et inspirerende foredrag i arbejdsglæde, kundeservice og medmenneskelighed. Foredrag er bygget op på Kadris personlige, ærlige og sårbare historier fra sit eget livs erfaring og arbejds erfaring, som rører dybt de individuelles hjerter, for at hive frem mere medmenneskelighed og nærvær, som i så stor grad mangler i vores relationer. Man er nødt til at se bagved de roller man spiller. Når vi tager hensyn til mennesket og ikke den rolle de spiller, så kan vi bygge en stærk relation til dem og når relationerne vokser så vokser foretning også. Foredraget er en kombination af personlige shistorier og sjover øvelser, der får alle i rummet til at tænke over, hvordan de ser deres rolle som medarbejder, kollega og kundeservicerepræsentant.

Hvad siger kunderne om Kadris livsbekraftende foredrag: “Kadri taler om service med hjertet! Via sin egen personlige erfaringer taler Kadri om at service skal komme fra hjertet, service handler om næstekærlighed og om at være rummelig og have forståelse for- og accept af, at mennesker er forskellige men at vi alle øsnker respekt og værdsættelse.

Et autentisk oplæg som rører dit hjerte istedet for dit mind-set og tilbyder det enkelthed og menneskelighed som ligger i at være hjælpsomme overfor andre og tænke på kunden som en gæst du kender og gerne vil gøre det godt for!

Jeg kan give Kadri min varmeste anbefaling, et indlæg som givet værdi og som viser at du skal være dig selv og give noget af din egen personlighed hvis du skal vinde kundens tillid.”

Heidi Manley
Danske Bank

“Ingen kan som Kadri Kostjutsenko fange de små detaljer og øjeblikke som kan skabe de store serviceoplevelser. Hendes perspektiver og evner til outstanding service er ekstraordinære. På mesterlig måde kan hun formidle hvordan man skaber effektiv, personlig og hjertevarm service – hele tiden med en smittende energi. Kadri ved hvad der skal til, og er en walk-the-talk person.”

Steinar Ditlefsen
Foredragsholder

“Jeg vil sige dig tusind tak for et fantastisk inspirerende foredrag – du gjorde det virkelig godt, og fik rørt mange af tilhørerne. Jeg har – helt uopfordret – fået meget positiv feedback på dit oplæg.”

Birgit Øllgaard
Partner at ØLLGAARD Rådgivende Ingeniører A/S